Telecommunications Access Program for Telephone
TAP for Telephone provides basic voice telephone calling (both sending and receiving) and telephone alerting devices for individuals with disabilities in the state of Missouri through the delivery of adaptive telephone equipment.
The program is not designed to provide access to other types of telecommunications, such as two-way radio, alpha-numeric paging, or alerting devices such as smoke alarms, wake-up alarms, doorbell signaler and baby criers. The program is also not designed to assist individuals resolve face-to-face communication, thus the program does not provide devices such as hearing aids and augmentative communication devices.
- You must be a Missouri resident
- You must have telephone service in your home
- You must have a certified disability that prevents you from accessing or effectively using basic telephone services with standard telephone equipment
- Your annual adjusted income cannot exceed $60,000 for an individual or an individual plus a second exemption, spouse or dependent. For each additional dependent claimed, $5,000 can be added to the $60,000 base level.
CapTel captioning phones are available for persons who are unable to benefit from an amplified phone, and who have intelligible speech. Generally, eligible consumers will have an audiogram that indicates a substantial hearing loss with a speech discrimination rate of less than 60% in both ears. Additional hearing–related factors may also be considered in determining eligibility for a captioned phone.
Professionals who can certify include licensed physicians, audiologists, speech pathologists, hearing instrument specialists, or agencies approved by Missouri Assistive Technology.
All TAP-T demonstration sites listed on the map (click on the regional map) have demonstration equipment, applicants and staff to help with the selection of equipment (locate the county you live in and contact the nearest listed center). If you already have a certified application by a: physician, audiologist, speech pathologist or hearing instrument specialist, contact the closest demo center for an appointment to try out new phones and find the most appropriate match for your disability. If you have a certified application, take your application with you to this appointment.
Missouri Assistive Technology works with 31 demo center sites in the state of Missouri. Most are located at Centers for Independent Living or a few agencies specializing in specific disabilities. To find the closest demo center, click on the regional map.
In most cases, you own the equipment! One exception is for CapTel which is a loan device. There will be a sticker on the phone equipment that includes the name of the vendor who distributed the equipment and the phone contact. If you need your phone repaired during the four years after you receive the phone, you need to contact the vendor who distributed the equipment. Miscellaneous supplies such as TTY paper, headsets and regular batteries are your responsibility.
You can reapply for equipment every four years. If your disability changes to the point that different equipment is necessary, you may reapply based on your new needs.
A full range of adaptive equipment is provided at no cost to meet the needs of individuals with all types of disabilities. We have phones available for all disabilities. To view the phone available through the TAP for Telephone program, select on the disability area below:
To ensure that the best equipment is ordered to meet the individuals needs, applications must be completed in person. For more information about the program, call Missouri Assistive Technology at (800) 647-8557 (voice) or (800) 647-8558 (TTY).